Job Description:
Validate and follow up of Preventive Maintenance by vendors in their respective areas
Maintain reporting of sites Audits as per schedule
Analyze issue based KPIs through statistical reports
Provide on site support to NOC for Level II issues
Ensure that vendors meet the standard Grade of Service (GoS)
Take innovative measures to diagnose and highlight quality issues in the network
Job Description:
Coordinate with departments for execution of planned activities related to JSP channel
Ensure smooth operations of JSP channel at all times
Coordinate and manage JSP data, BTL and ATL activities (in coordination with Marketing department)
Assist in planning promotions and incentives for JSP staff for various competitions and up selling campaigns
Job Description:
Manage day to day DWH processes from multiple sources like IN, Mediation, Geneva etc.
Supervise DWH ETL processes for data loading, cleansing and transformation
Handle ETL scripting, process monitoring and troubleshooting
Manage automation of different DWH process
Job Description:
Work with back end users, vendor and end users to ensure fit between BI environment and business requirements
Provide support in task automation, reporting and ETL code
Develop and maintain the architecture layer and meta data of Data Warehouse
Provide support to reporting team to ensure correct information is presented in the semantic layer
Job Description:
Update and complete product plans
Maintain updates on prevailing market trends and product launch
Conduct price, comparative and revenue analysis
Explore revenue earning opportunities, customer centric and innovative product proposals
Maintain goodwill with various stakeholders keeping in view the overall departmental objectives
Job Description:
Work with back end users, vendor and end users to ensure fit between BI environment and business requirements
Provide support in task automation, reporting and ETL code
Develop and maintain the architecture layer and meta data of Data Warehouse
Job Description:
Supervise preparation of Purchase Orders and contract drafting at the initial stage in liaison with the end user department
Review and Finalize multiparty contracts of the company
Facilitate internal customers to structure the projects/contracts ensuring incorporation of commercial, legal and financial terms & conditions
Job Description:
Prepare purchase orders and draft initial contracts in coordination with end user departments
Facilitate review and finalization of multiparty contracts of the company
Conduct PO/contract negotiations with vendors to ensure the timely execution of projects and financial terms & conditions
Job Description:
Handle customer complaints regarding network quality and service availability on CRM, Email etc.
Coordinate with Technical and Commercial departments for investigation and resolution of network quality and service complaints
Initiate analysis for cities where network quality and service degradation is faced
Report progress on network and quality issue on the basis of complaints
Generate weekly and monthly reports for network complaints analysis
Maintain TAT (turn around time) for network and services related complaints
Job Description:
Develop business proposals & seek approvals for using VAS, available IN features for using in Campaigns
Obtain mass scale approvals of successful campaigns
Manage other initiatives highlighted for retention & loyalty areas
Support Retention Management team for loop closure on all open initiatives
Job Description:
Ensure timely execution of cross functional projects with certain level of predictability
Ensure the implementation of PMO methodology
Build synergy among various departments for execution of cross-functional projects
Job Description:
Analyze different functional and operational processes and suggesting improvement in areas
Identify key business processes (KBPs) in all relevant departments and develop an understanding of the process flows
Understand the role of relevant individuals in different business processes.
Job Description:
Ensure Pre & Post Campaign process runs seamlessly and maintain a process checklist
Ensure Calendar and Campaign prioritization is being followed
Coordinate with Campaign Developer (Churn Micro-segmentation) for streamlining execution
Coordinate with Marketing, Campaign Developer & CC-PMO for SMS throughput planning and Campaign Prioritization
Monitor Broadcast execution, utilization & identify areas of concern
Job Description:
Handle fiber optic transmission equipment and OSP network faults
Ensure that the service KPIs related to troubleshooting, escalation and fault management are met
Oversee on site correction of performance degraded links highlighted by the regional manager
Job Description:
Conduct retail market visits; ensure product availability and points of sale visibility
Monitor service levels of Distribution Officers
Conduct on the job trainings of Distribution Officers
Resolve various queries of retailers
Explore new retail business opportunities in the assigned area
Job Description:
Handle technical-financial issues including verification of work orders/Invoices and preparing PO/PR/estimations
Prepare departmental reports, analysis and SOPs
Job Description:
Assist in preparation of monthly, quarterly/ annual financial statements
Work with the external auditors throughout the audit process, answer all inquiries and oversee timely provision of all schedules requested by the auditors
Prepare audit file on monthly basis
Maintain supporting schedules for various account codes of the Trial Balance
Ensure accurate and timely recording of journal entries
Ensure all financial reporting is properly reflected in accruals and adjustments
Job Description:
Record International roaming revenues, cost, receivables and payables of operators based on different reports
Record IR receipts & payments made to and received from IR operators
Maintain detailed record of the operators on every financial activity and prepare reports for management and auditors
Coordinate with operators, clearing house and internal departments related to IR matters
Job Description:
Coordinate internally within Mobilink and externally with Pakistan MNP Database (Guarantee) Limited, PTA and other Telecom operators to resolve the MNP related technical and operational/administrative issues.
Represent Mobilink in the MNP working group forums to develop/change MNP related processes, code of practices and specifications.
Plan and manage the implementation and testing of MNP related system changes.
Job Description:
Oversee Information Security Policy development and project management
Serve as subject matter expert during meetings with both internal and external teams
Assess controls and conduct audits in accordance with Information Security Policies, IS audit standards, guidelines and best practices to meet planned audit objectives
