Job Description:

• Work on different problematic areas of application for the identification actual reason of problem e.g.; declined transactions, campaign manager, card track generator, degraded performance, aborted end of day processes etc.
• Proactive monitoring of application performance in every area

• Trend analysis of application utilization in different areas
• Based on trend analysis providing feedback to the development, Db or Network groups for fixing the issue or capacity planning
• Compilation of different reports at central location for change recommendation
• Work proactively in case of any emergency situation and engage required resources for rectification
• In case priority 1 issue, open conference bridge and get all relevant stakeholders on it till the issue is resolved.
• Managing team
• Daily Run Sheet all service e.g.; Execution of schedulers, Summary generation, Campaigns, Alerts, Schedule reports, Track files generations, Application response
• Settlement and reconciliation with banks
• Preparation of Reports
• Availability of function for 24X7

To Apply:

careers@i2cinc.com