Job Description:

• Evaluation of operational performance of all technical staff
• Suggesting enhancement in service targets / goals for achieving customer satisfaction.
• Ascertaining needs and imparting training to technical staff.
• Visiting service centers, guiding and assisting technical staff.

• Monitoring daily operations (complaints receiving, solved and follow-up of pending jobs) forecasting of parts stock
• Ensuring congenial and competitive working environment in Service Centers Network by holding various competitions among technical staff/service centers.

Qualification & Experience
-B.Sc Electronics
-Minimum 8 Years Experience of After Sales Services of Audio Video & Home Appliances
-Proficient in MS Office Applications

To Apply:

12-C Main Boulevard, Block K,
Gulberg II, Lahore, Pakistan.
T: +92 42 5877550 - 53
F: +92 42 575 1980
E: info.lhr@dwp.com.pk