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Job for Regional Manager Customer Care Operations at Mobilink Karachi Pakistan

Job Description:

Regional Manager Customer Care Operations

Industry: Telecommunication/ISP
Category: Client Services & Customer Support
Total Position: 1
Job Type: Full Time/Permanent
Department: Customer Services-Operations
Job Location: Karachi
Gender: Doesn’t Matter
Minimum Education: Bachelors
Degree Title: Bachelors/ Masters (preferably in Business Administration)
Career Level: Manager
Minimum Experience: 5 Years(Minimum five years)
Apply By: Nov 21, 2012

Job Detail:

Oversee the service center, franchises and JSPs, Manager service center and all the franchise coordinators in the specific region
Ensure quality of service both at the service center and franchise level by mobilizing the customer care and franchise operations teams

Essential Skills

Customer focus / Relationship Management
Sound interpersonal skills Excellent written and verbal communication skills
Sound coordination and follow up skills
Proficiency in operating MS Office suite

At times, organization decisions can affect the hiring speed of the position you applied for. So you need to remain positive and wait patiently for their decision. If  you are shortlisted, the employer will update your application status at, or contact you directly to arrange for an interview. Therefore, check your email regularly and make sure your contact details are up-to-date.

To Apply:

Apply online at: