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Job for Enrollment Advisory Agent at 360Training Karachi Pakistan

Job Description:

Enrollment Advisory Agent

Last Date: November 25, 2012

Location:    Karachi, Pakistan

Employment Type:    Full Time
Department:    Marketing

Duties:

The EA Agent will:

Effectively responds to clients concerns and queries with courtesy and professionalism.
Communicates with customers via phone, e-mail or chat.
Know features and benefits of our products and services.
Use training and educational materials to improve sales skills.
Focuses on delivering a positive customer experience.
Performs other duties as assigned by management.

Qualifications:

Bachelors degree (preferred) + minimum experience of 2 years in a contact center.

Knowledge/Skills:

Call Center skills.
Working knowledge of the Internet Problem solving and decision making capability.
Ability to interact with people from a variety of backgrounds, levels and positions.
Ability to anticipate clients needs.
Ability to work under pressure.
Computer skills: Excel, Word, Outlook.
Experience in e Learning industry will be preferred. Excellent oral and written communication skills. Approaches work/responsibilities in a professional manner.
Excellent sales skills.
Capable of meeting productivity performance goals.
Excellent analytical skills.

At times, organization decisions can affect the hiring speed of the position you applied for. So you need to remain positive and wait patiently for their decision. If  you are shortlisted, the employer will update your application status at www.jobsnama.com, or contact you directly to arrange for an interview. Therefore, check your email regularly and make sure your contact details are up-to-date.

To Apply:

Apply online at:

http://360training.iapplicants.com/ViewJob-300393.html